Difficult Conversations Part 1: Preparing
Most of us genuinely dislike difficult conversations
It makes sense, because they are hard.
Understand three things:
Understand....What happens to our bodies during conflicts?
Question 2: Understand what is most important to me
Question 3: Understand what information I have. WHat are the facts and what are assumptions?
What happens to our bodies during conflicts?
What part is most important to me? Why?
What information do I have? What are the facts, the assumptions, and the judgements?
What makes a "bad" relationship?
They can stress us out and make us unhealthy
Resources and Citations
- "Empirical findings... Having good relationships with other people is the most important contributor to a satisfied life and may even be a necessary condition for happiness. Having a "best friend" at work is a strong predictor of satisfaction and even productivity. A good relationship is one in which the amount of positive communication considerably outweighs the amount of negative communication." Sadock, Benjamin J., et al. Kaplan and Sadock's Synopsis of Psychiatry: Behavioral Sciences/Clinical Psychiatry. United States, Wolters Kluwer Health, 2014.: