Difficult Conversations Part 1: Preparing

Most of us genuinely dislike difficult conversations

It makes sense, because they are hard.

Understand three things:

Understand....What happens to our bodies during conflicts?

Question 2: Understand what is most important to me

Question 3: Understand what information I have. WHat are the facts and what are assumptions?


What happens to our bodies during conflicts?


insert video


insert video


What part is most important to me? Why?




What information do I have? What are the facts, the assumptions, and the judgements?

What makes a "bad" relationship?

They can stress us out and make us unhealthy

Resources and Citations

  1. "Empirical findings... Having good relationships with other people is the most important contributor to a satisfied life and may even be a necessary condition for happiness. Having a "best friend" at work is a strong predictor of satisfaction and even productivity. A good relationship is one in which the amount of positive communication considerably outweighs the amount of negative communication." Sadock, Benjamin J., et al. Kaplan and Sadock's Synopsis of Psychiatry: Behavioral Sciences/Clinical Psychiatry. United States, Wolters Kluwer Health, 2014.: